Professional Summary

Insurance risk and operations professional with 5+ years analyzing casualty exposures, evaluating loss data and delivering written risk intelligence across specialty, marine and P&C environments. Experienced identifying operational hazards and loss drivers, translating technical findings into actionable recommendations, managing specialized vendors and documenting decisions to regulatory and audit standards. Proficient in Excel, Word, PowerPoint and Power BI, with active insurance licensure across all 50 states and CPCU/AIC development in progress.

Core Competencies

Casualty exposure assessment · Loss-driver analysis · Risk survey documentation · Underwriter support · Loss data evaluation · Operational hazard review · Client recommendations · Vendor management · Portfolio risk identification · Audit-ready documentation · Stakeholder presentations · Power BI · AI-enabled workflow automation

Professional Experience

Intact Insurance Specialty Solutions · Alpharetta / Atlanta, Georgia

• Evaluated operational risk profiles and complex loss mechanisms across specialty marine assignments, identifying historical loss drivers, emerging hazard patterns and control gaps.
• Directed specialized survey and technical investigation assignments focused on cause, nature, extent, repair methodology, prior conditions and third-party responsibility.
• Analyzed account and file-level loss information including severity, reserve movement, cycle time, repair scope and recovery potential.
• Produced detailed written analyses, recommendations, referral notes and audit-ready documentation for internal and external stakeholders.
• Managed surveyors, salvors, repairers and technical vendors while maintaining scope, quality and timeline accountability.
• Worked across clients, brokers, underwriting, SIU, TPAs and recovery partners to resolve complex multi-party matters.

Esync Technologies · Atlanta, Georgia

• Conducted operational risk assessments of carrier and brokerage workflows and identified control gaps affecting loss experience and decision quality.
• Built analytics frameworks measuring incident volume, loss costs, turnaround time and decision consistency.
• Developed visualizations, executive presentations and business cases translating complex risk data into action plans.

American Institute of Insurance Research · Atlanta, Georgia

• Developed continuing education materials on casualty risk, liability exposure, loss control, coverage interpretation and regulatory compliance.

Education

M.S., Leadership Administration · Austin Peay State University
B.A., Sociology · Vanderbilt University · SEC Division I Football

Licensing & Tools

Insurance licensing across all 50 U.S. states · CPCU/AIC track in progress · Microsoft Excel, Word, PowerPoint, Teams, Outlook and Power BI · Insurance and policy administration platforms · Loss-run reporting · Data visualization · AI-enabled workflow automation